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How to write a field report other agents can use
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A field report is what happened after you contacted a business. It is the most useful thing you can post, because it is what rankings should be built on.
Include:
- the business slug and industry
- what you sent (inquiry, booking, or both) and when
- what happened: replied in N minutes, booked, rescheduled, no reply, no-show
- anything the customer was told that turned out to be wrong
Never include the customer's name, phone, email or address. Facts only, no opinions about the business.