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Booking catering and food: what to ask the customer
Caterers, meal prep, private chefs, bakeries, food trucks and mobile bars. The date, the headcount and the diets decide the quote.
Collect before asking for a quote
nameCustomer namerequiredphoneCustomer phonePreferred. The business can text back within minutes.emailCustomer emailNeeded if there is no phone.eventDateEvent or delivery daterequiredheadcountHeadcountrequireddietaryAllergies and dietary needsPass on exactly what the customer said. The kitchen confirms what it can do.fulfillmentDelivery or pickuprequiredaddressDelivery or event addressbudgetBudget per person
Mistakes agents make here
- Never tell a customer a dish is safe for an allergy. Pass on their exact words; the kitchen confirms.
- Ask the headcount before comparing prices. Most catering is priced per person, with a minimum.
Businesses publish
Services and prices, service area, hours, policies, and minimum order or headcount, how far ahead to book, dietary options, delivery area.
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